Turn every DM into a booking while you sleep.
NudgeDesk answers Instagram and WhatsApp messages in six seconds, in whatever mix of languages your customer types, then works out what they want and takes the deposit inside the chat.
15 minute call. No card, no contract. We answer your real DMs live on the call.
- median first reply
- 6smedian first reply
- still answering
- 3amstill answering
- markup on Meta rates
- 0%markup on Meta rates
You’re not losing to a better shop. You’re losing to a faster reply.
You never saw it
It lands under six story reactions and a follow request. By morning the notification is gone. You don't know it happened.
You answered too late
You reply next afternoon. Polite, complete, correct. They booked somewhere else at 9am.
Nobody followed up
They asked the price and said let me think. They meant it. One nudge two days later closes it. Nobody sent one.
All three are timing problems. Timing is the one thing software is genuinely better at than people.
They find you on Instagram. They pay you on WhatsApp.
Two channels doing two different jobs with one conversation running through both. The customer never notices the seam. That’s the whole trick.
- 01Instagram
They find you here
A reel gets seen. A story gets a reply. A comment turns into a DM. Attention is high and patience is about four minutes.
- 02NudgeDesk
It answers in seconds
Their language, their register, your real prices, your real calendar. Not a menu. Not an agent will be with you shortly.
- 03NudgeDesk
It finds out what they want
What, when, budget. Asked one question at a time, the way a good salesperson asks. Never a form.
- 04WhatsApp
They pay you here
The thread moves somewhere with no 24 hour window and no algorithm. Confirm, deposit, remind, receipt. Money changes hands in the chat.
Nobody types the way chatbots are written.
Real people switch language mid sentence, spell things how they sound, drop honorifics or insist on them, and use numbers as letters. A bot that answers in clean textbook prose is technically correct and instantly foreign.
oye, tienen appointment mañana? need something quick
¡Claro! Mañana tengo 11:40am y 3:15pm libres. Quick trim, so about 30 min. Cuál te sirve?
They opened in Spanish and slid into English for the actual ask. The reply does the same thing in the same order.
What it does while you’re asleep.
Two channels, one memory
Instagram and WhatsApp share a brain. Someone who asked about sizing in a DM doesn't get asked again on WhatsApp. Nothing answered twice, nothing dropped in between.
Knows your actual catalog
Prices, variants, lead times, what's out of stock. It quotes your data, not a guess.
Knows which post they mean
Is this available is unanswerable unless you know which reel they're looking at. It knows.
Takes the money in the thread
Stripe, PayPal, local rails where they exist. Deposit, full payment or a hold, confirmed by the gateway and not by trusting a screenshot.
Shuts up when it isn't sure
It answers from what you gave it. Anything outside that, it stops and flags you instead of inventing something.
You can grab the wheel
One tap to take over a live thread. Master switch, after hours rules, and a copilot mode where it drafts and you approve.
Anywhere the sale starts with a message.
Right now you have three options.
| You and your phone | A normal chatbot | NudgeDesk | |
|---|---|---|---|
| Answers at 2am | No | Yes | Yes |
| Replies in mixed languages | Yes | No | Yes |
| Knows your live prices and stock | Yes | No | Yes |
| Asks qualifying questions | Yes | Scripted only | Yes |
| Takes a deposit in the chat | Sort of | No | Yes |
| Works on Instagram and WhatsApp | Yes | Usually one | Both, one memory |
| Cost per month | Your evenings | $20 to $60 | From $29 |
The honest version: if you only get a handful of messages a week, keep answering them yourself. This is worth it once the DMs outnumber the hours you have to reply to them.
Live by Thursday, not next quarter.
No migration, no new number, no developer. You keep the accounts you already have and nothing about how customers reach you changes.
- 0110 minutes
Connect the accounts
You log in through Meta the normal way. Instagram and WhatsApp both connect in about ten minutes. Your number stays your number.
- 02Same day
Feed it your catalog
Prices, services, hours, the questions you answer forty times a week. Send a link, a spreadsheet or a photo of your price list. We do this part with you on the call.
- 03Day two
Watch it, then let go
Start in copilot so it drafts and you approve every reply. When you stop editing the drafts, switch it to automatic. Most people take two days.
Before you ask.
No, it's the opposite. NudgeDesk runs on the official WhatsApp Business Cloud API, with opt-in, STOP handling and conservative rate limits built in. Unofficial automation is what gets numbers banned. This is the thing you use instead.
Message it in your worst half typed English.
Fifteen minutes. We point it at your real Instagram and your real catalog, then you message it however your customers message you. If it can’t do something we tell you on the call, not after you’ve paid.
- 1It answers your DMs live, in front of you
- 2We wire it to your catalog and prices
- 3You try to break it in your own language
- 4Straight answer on what it can't do yet