About NudgeDesk.
NudgeDesk is an AI sales agent for the messages your business already gets. It answers Instagram and WhatsApp enquiries 24/7 from what your business knows, qualifies and scores each lead, follows up inside the 24 hour messaging window, and hands the conversations that need a person to your team.
14-day free trial, no card.
AI sales agent for Instagram and WhatsApp
- Operated by
- Ahvan Digital
- Based in
- Ahmedabad, Gujarat, India
- Contact
- hello@nudgedesk.io
NudgeDesk at a glance.
The short version, in one place.
- Product
- NudgeDesk
- What it is
- An AI sales agent for Instagram and WhatsApp business messaging
- Channels
- Instagram direct messages and WhatsApp, both on every plan
- Who it's for
- Businesses that take enquiries and bookings in their DMs
- Operated by
- Ahvan Digital
- Office
- GANESH GLORY 11, E-1004, Jagatpur Rd, near B- SNL Office, off Sarkhej - Gandhinagar Highway, Jagatpur, Ahmedabad, Gujarat 382470
- Contact
- hello@nudgedesk.io
- Pricing
- From $149 USD a month, priced by conversations
- Setup
- Done with the NudgeDesk team, usually three to five working days
What it does.
Four things, on both channels, in one shared team inbox.
Answers enquiries 24/7
It replies to Instagram DMs and WhatsApp messages from your own Knowledge: prices, dates, services, policies and the questions you get every day.
Qualifies and scores leads
It asks the questions that decide fit, then gives every conversation a score, a one line summary and a pipeline stage.
Follows up inside the window
When an interested lead goes quiet it can follow up automatically, inside the applicable 24 hour messaging window.
Hands over to your team
Anything that needs a person goes to a Needs you queue and an email to your team, who can switch the AI off and reply themselves.
Who builds and runs it.
NudgeDesk is a product of Ahvan Digital, and is built and run from Ahmedabad, India. Setup is done with our team rather than handed to you as a blank builder: we connect your Instagram and WhatsApp, set up your Knowledge and your Assistant Voice & Rules with you, and test it before it goes live.
GANESH GLORY 11, E-1004, Jagatpur Rd, near B- SNL Office, off Sarkhej - Gandhinagar Highway, Jagatpur, Ahmedabad, Gujarat 382470
Platform status.
NudgeDesk connects to the accounts your customers already message you on. Here is exactly where each part stands.
- Instagram direct messagesLive
Answered, qualified, scored and handed to your team when a person is needed.
- WhatsApp messagesLive
The same agent on WhatsApp, in the same shared inbox and the same pipeline.
- Instagram comment repliesNot yet available
Automated replies to comments are waiting on Meta's review and aren't available until Meta approves them.
- Payments inside the chatNot yet available
Razorpay can optionally be connected to a NudgeDesk account, but there is no checkout inside the conversation.
What it doesn't do.
Worth knowing before you start, so nothing here is a surprise later.
It is not a flow builder
You don't draw conversation paths or branch logic. You set up what your business knows and how it should sound, and the agent handles the conversation.
It doesn't message outside the window
Follow-ups only go out inside the applicable 24 hour messaging window. NudgeDesk is not a broadcast or cold outreach tool.
It doesn't take payment in the chat
Razorpay can optionally be connected to a NudgeDesk account. There is no checkout inside the conversation.
Common questions.
NudgeDesk is an AI sales agent for Instagram and WhatsApp. It answers and qualifies enquiries 24/7 from your business's Knowledge, scores and stages every lead, follows up with interested people inside the 24 hour messaging window, and hands conversations to your team when a person is needed.
Instagram direct messages and WhatsApp, both included on every plan. Automated replies to Instagram comments are waiting on Meta's review and aren't available yet.
Flow builders make you draw every path a conversation can take, and anything off the path falls through. NudgeDesk reads what the person actually wrote and answers from your Knowledge, in your Assistant Voice and within your rules.
Usually three to five working days. We connect your channels, set up your Knowledge and Assistant Voice & Rules with you, and test it together before it goes live.
Stop losing conversations because nobody was there to answer.
Start a 14-day free trial, no card needed. Or book fifteen minutes with us: bring the questions your customers ask most and we’ll show you how NudgeDesk would handle them and where it would hand over to your team.
- 1We walk through your most common enquiries
- 2You see how it qualifies and scores them
- 3We show you where it hands over to your team
- 4Straight answer on what it can't do yet