An AI agent for your WhatsApp enquiries.

Connect your WhatsApp Business account and NudgeDesk answers incoming enquiries from your business information, qualifies each person, scores the lead and hands conversations to your team when a person is needed, in the same inbox as Instagram.

14-day free trial, no card.

What it does on WhatsApp.

01

Answers from your business information

Prices, dates, services, policies, who it's for. It replies in your voice, from what you've given it.

02

Qualifies each person

It asks the questions that decide fit, one at a time, and points each person to the right option.

03

Scores and sorts every lead

Each WhatsApp conversation gets a score, a one line summary and a pipeline stage alongside your Instagram leads.

04

Follows up inside the window

When an interested lead goes quiet, it can follow up automatically inside WhatsApp's 24 hour window, and only inside it.

05

Hands over when it matters

Anything that needs a person lands in the Needs you queue. Switch the AI off on any conversation and take over.

06

Shares an inbox with Instagram

WhatsApp and Instagram conversations sit in one shared team inbox, each marked by channel.

Built around the 24 hour window.

WhatsApp limits when a business can message a customer. NudgeDesk replies and follows up inside the applicable 24 hour messaging window, and doesn't keep messaging people once it has closed.

Nobody messages the way flowcharts are drawn.

Real customers ask two things at once, go off script and ask things you never planned for. A flow-based bot needs a path for every one of those. NudgeDesk reads the message, answers from what it knows about your business, and knows when to hand over.

Price questionExample
Customer writes

how much is it and whats included? might bring my partner

NudgeDesk replies

It's $85 per person, which covers ingredients, equipment and a glass of wine. Bringing your partner is no problem at all. Do you have a date in mind?

Answers both questions from your business information, then moves the conversation on with one question.

WhatsApp questions.

Yes. WhatsApp is live on NudgeDesk. You connect your WhatsApp Business account during setup, and our team sets NudgeDesk up on it with you.

NudgeDesk's automatic follow-ups only go out inside the applicable 24 hour messaging window. It won't keep messaging someone after that window has closed.

Meta charges its own per message fee for business-initiated WhatsApp template messages, billed at cost through your dashboard. Replies inside WhatsApp's 24 hour window don't carry that fee.

Yes. NudgeDesk supports multilingual conversations, so customers who don't write in English can still get an answer.

Payments are optional. If you use Razorpay, it can be connected to your NudgeDesk account. Razorpay's own onboarding usually takes one to two days.

Yes. Switch the AI off on any conversation and reply yourself, or draft a reply with AI and send it. Anything that needs a person lands in the Needs you queue.

Yes. WhatsApp and Instagram are both included on every plan and share one team inbox. Plans start at $149 USD a month.

Stop losing conversations because nobody was there to answer.

Start a 14-day free trial, no card needed. Or book fifteen minutes with us: bring the questions your customers ask most and we’ll show you how NudgeDesk would handle them and where it would hand over to your team.

On the call
  • 1We walk through your most common enquiries
  • 2You see how it qualifies and scores them
  • 3We show you where it hands over to your team
  • 4Straight answer on what it can't do yet