An AI agent for your Instagram DMs.

When a post lands, the questions arrive in your DMs. NudgeDesk answers them from your business information, qualifies each person, scores them as a lead and hands the conversations that need a person to your team.

14-day free trial, no card.

Where it stands on Instagram.

  • Direct messagesLive

    NudgeDesk answers, qualifies and scores Instagram DM conversations, and hands them to your team when needed.

  • Comment repliesNot yet available

    Automated replies to comments are waiting on Meta's review. They aren't available until Meta approves them.

What it does in your DMs.

01

Answers the questions you get all day

Price, dates, what's included, where you are, who it's for. It answers from your business information, in your voice.

02

Qualifies each person

It asks what it needs to know, one question at a time, and points each person to the option that fits them.

03

Scores and sorts every lead

Each DM conversation gets a score, a one line summary and a pipeline stage, so you can see who's ready and who's browsing.

04

Follows up inside the window

When an interested lead goes quiet, it can follow up automatically inside the 24 hour messaging window.

05

Hands over when it matters

Complaints, edge cases and anything outside your information go to a Needs you queue for your team.

06

Shares an inbox with WhatsApp

Instagram and WhatsApp conversations sit in one shared team inbox, each marked by channel.

Nobody messages the way flowcharts are drawn.

Real customers ask two things at once, go off script and ask things you never planned for. A flow-based bot needs a path for every one of those. NudgeDesk reads the message, answers from what it knows about your business, and knows when to hand over.

Price questionExample
Customer writes

how much is it and whats included? might bring my partner

NudgeDesk replies

It's $85 per person, which covers ingredients, equipment and a glass of wine. Bringing your partner is no problem at all. Do you have a date in mind?

Answers both questions from your business information, then moves the conversation on with one question.

Instagram questions.

Yes. Instagram direct messages are live. NudgeDesk answers them from your business information, qualifies each person, scores and stages the lead, and hands conversations to your team when a person is needed.

Not yet. Automated comment replies are waiting on Meta's review and aren't available until Meta approves them. Today NudgeDesk works in direct messages.

NudgeDesk can follow up automatically, but only inside the 24 hour messaging window. Quiet leads also sit in one list, so your team can follow up by hand.

Yes. Switch the AI off on any conversation and reply yourself, or draft a reply with AI and send it. Anything that needs a person lands in the Needs you queue.

Yes. Instagram and WhatsApp are both included on every plan and share one team inbox.

Plans start at $149 USD a month, priced by conversations. There's an optional 14-day free trial with no card needed, or you can subscribe immediately.

Stop losing conversations because nobody was there to answer.

Start a 14-day free trial, no card needed. Or book fifteen minutes with us: bring the questions your customers ask most and we’ll show you how NudgeDesk would handle them and where it would hand over to your team.

On the call
  • 1We walk through your most common enquiries
  • 2You see how it qualifies and scores them
  • 3We show you where it hands over to your team
  • 4Straight answer on what it can't do yet