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Feature · Qualify & route

A lead qualification chatbot that asks the 3 questions you'd ask.

On WhatsApp, it draws out need, budget, and timeline in a real conversation, scores the lead, answers objections the way you told it to, and drops the name and number straight into your sheet, then pings you the second a lead turns hot.

Official WhatsApp Business API CRM / Google Sheet capture Hinglish · Tanglish · English
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ScoreUp Academy · WhatsApp

NudgeDesk live

Hi, my son 11th std, physics weak. Batch details?
Sure! Class 11 Physics, board CBSE ya State? Aur abhi roughly kitne marks aa rahe hai?

question 1: the actual need

CBSE. abhi 50-55% aata hai
Got it. Class 11 Physics batch ₹4,500/month, weekend classes + doubt sessions. Aap start kab karna chahte ho, is month ya next?

questions 2 & 3: budget signal + timeline

budget thoda zyada hai, 3k tak socha tha
Samajh gaya. 3-month upfront lo toh ₹3,800/month pad jaata hai, aur pehla week free trial, result dekh ke decide karo. Chalega?

handled the price objection: the exact offer you configured, not improvised

haan trial ke liye ready hu
Perfect. Bas 3 cheezein: beta ka naam, aapka number, aur slot. Form bhej raha hu 👇

opened a WhatsApp Flow to capture name + number + slot into your sheet

Trial booked, Saturday 4pm. Rohit sir ko bhej diya, wo aaj aapko call karenge.

scored hot → owner pinged the same second

From "just asking" to "booked"

It qualifies the way you would, then hands you the hot ones.

A tuition centre, a real-estate desk, a clinic. The enquiry always looks the same: a stranger asking a vague question. The work is turning that into a scored, captured, ready-to-call lead. Here's every step it does, without improvising and without letting one slip.

Asks the 3 questions you'd ask

Need, budget, timeline, woven into a real conversation, not a form. A coaching enquiry, a flat viewing, a bulk order: it draws out what actually decides the sale, in the customer's own language.

Scores the lead

From those answers it grades the lead hot, warm, or cold, so your morning isn't spent chasing tyre-kickers. You see who's ready to pay and who needs nurturing, at a glance.

Handles objections you configured

'Bahut zyada hai', 'let me think', 'competitor is cheaper': it answers with the exact offer you set, never an invented discount. Past what you've configured, it hands over to you.

Captures to your CRM or Sheet

Name, number, and intent land in your CRM or a Google Sheet the second they're captured, with consent language. No spreadsheet copy-paste, no lead lost in a scroll of unread chats.

WhatsApp Flows for booking

A multi-screen in-chat form captures details and books a slot without the customer leaving WhatsApp, the strongest qualify-then-book primitive on the platform, live slots and all.

Pings you the moment it's hot

A hot lead triggers a push alert to your phone immediately. Open the chat, take over in a tap, and close while the customer is still in the conversation.

A real exchange

Vague enquiry to booked trial, scored on the way.

"My son is weak in physics" is not a lead, yet. Watch it become one: board and marks pinned down, budget objection met with the plan you configured, a free trial booked through an in-chat form, and Rohit sir pinged the same second. A real-estate desk or a clinic runs the exact same play.

  • Need, budget, and timeline, asked like a human
  • Price objection met with your configured offer, not a guess
  • Details captured, owner alerted the moment it's hot
S

ScoreUp Academy · WhatsApp

NudgeDesk live

Hi, my son 11th std, physics weak. Batch details?
Sure! Class 11 Physics, board CBSE ya State? Aur abhi roughly kitne marks aa rahe hai?

question 1: the actual need

CBSE. abhi 50-55% aata hai
Got it. Class 11 Physics batch ₹4,500/month, weekend classes + doubt sessions. Aap start kab karna chahte ho, is month ya next?

questions 2 & 3: budget signal + timeline

budget thoda zyada hai, 3k tak socha tha
Samajh gaya. 3-month upfront lo toh ₹3,800/month pad jaata hai, aur pehla week free trial, result dekh ke decide karo. Chalega?

handled the price objection: the exact offer you configured, not improvised

haan trial ke liye ready hu
Perfect. Bas 3 cheezein: beta ka naam, aapka number, aur slot. Form bhej raha hu 👇

opened a WhatsApp Flow to capture name + number + slot into your sheet

Trial booked, Saturday 4pm. Rohit sir ko bhej diya, wo aaj aapko call karenge.

scored hot → owner pinged the same second

Configured, not improvised

It closes with your offers, and knows when to step back.

The reason owners trust it in the DMs: it never freelances. Every price, discount, and objection response is one you set. It won't invent a number to win a deal, and it won't promise a slot you don't have.

And when a chat drifts past what you've configured, a hard negotiation, an odd question, a complaint: it stops and hands the conversation to you. On WhatsApp that handoff is free inside the 24-hour window, so the AI carries the routine work and you only touch what matters.

The AI handles

The three qualifying questions, scoring, configured objections, capture to your sheet, and booking through a WhatsApp Flow.

You get the ping for

Every hot lead the instant it scores, plus anything below the confidence threshold, so you close deals, not qualify tyre-kickers.

Straight answers

How the qualification actually works.

What exactly does it ask to qualify a lead?

The three questions you'd ask yourself: what they need, their budget signal, and their timeline. It doesn't interrogate. It weaves them into a normal conversation, the way a good counsellor or salesperson would. From the answers it scores the lead, so you know at a glance who's ready to buy and who's just browsing.

How does it handle objections like 'too expensive'?

With the exact responses you configure, never improvised. You tell it the offer for a price objection (a 3-month plan, a free trial, a discount slab), and it uses that, word-perfect, every time. It will not invent a discount to close a sale, and if a lead pushes past what you've configured, it hands the chat to you instead of guessing.

Where do the captured details go?

Name, number, and intent land in your CRM or a Google Sheet the moment they're captured, with the consent language required. On WhatsApp it uses a Flow, a multi-screen in-chat form, so the customer fills name, preferred slot, and details without ever leaving the chat. No copy-pasting from the DMs into a spreadsheet at midnight.

Will I know when a lead is hot?

Instantly. The moment a lead scores hot, budget confirmed, timeline near, intent clear: you get a push alert on your phone. Owners live on their phone, and a hot lead is worth interrupting for. You can open the chat and take over in a tap while the customer is still typing.

What happens when it isn't sure?

It hands off. Below a confidence threshold you set, an unusual question, a negotiation beyond your configured offers, a complaint: it stops answering and escalates to you rather than bluffing. On WhatsApp, inbound and service replies inside the 24-hour window are free, so the AI carrying the routine qualification costs you nothing; you only step in where a human actually adds value.

Book a demo. Watch it qualify a real lead.

Fifteen minutes, no slides. Tell us your offers and objections, and we qualify a live enquiry the way your best salesperson would, while you watch the lead land in your sheet.